Customer Service Manager

  • Watlington OX49, UK
  • £40,000 - £43,000 per annum
  • Permanent

Are you a Customer Service Manager looking for a new opportunity within the Water Treatment sector?

Then you need to keep reading as this might be the right fit for you!!

We are recruiting for a leading Water Technologies Company looking to add a Customer Service Manager to their team!

Job Title - Customer Service Manager

Area/Location - Watlington , Oxford

Type of Job - Permanent

Start Date - As Soon As Possible

Salary -£43 000

Purpose of the Role-

The primary role of the Customer Service Manager is to manage the smooth and efficient operation of the Sales Office and the associated Sales Order Processing, Partner Support and Shipping activities.

The role of Customer Services Manager requires a diverse range of organisational, team management and communication skills. There will be significant levels of external and internal communication, including direct liaison with Customers, the Manufacturing, Technical and Sales teams, including with the Lab Water Manufacturing facility to facilitate export shipments from China. After suitable training, the Customer Services Manager will be expected to acquire 'advanced user' capability for the JD Edwards ERP system, and so act as the primary contact with the IT Support team regarding Sales office operational requirements, problems, or ERP queries. The role comprises of:

  • Diverse range of organisational, team management and communication skills
  • Internal and external communication including liaison with manufacturing
  • To ensure customer expectations are met, order processing, shipping and reporting deadlines are achieved

Essential Experience of the Role-

  • Demonstrable experience of having worked in a Customer Service role as a Team Leader or Manager
  • Excellent communication skills (written and verbal)
  • Strong team building skills
  • Team player with a real sense of delivering great support and service both internally and externally

If you like what you have read so far

- you feel this Company matches what you are looking for in a new career venture

- would like a more detailed Job Description or would like to discuss the Senior Highways Engineer role further

please click Apply on this advert and ring Zoey on

01923 603376 or email to proceed in applying.

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